Privacy Policy1. IntroductionWe are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, enquire about vehicles, or apply for finance.
2. Information We CollectWe may collect and process the following data:
- Personal identification information (name, date of birth)
- Contact details (email address, phone number, address)
- Employment and financial information (income, employer details, credit history)
- Vehicle enquiry and purchase details
- Payment and billing information (if applicable)
- Technical data (IP address, browser type, device information)
- Usage data (pages visited, time spent on site)
3. How We Use Your InformationWe use your data to:
- Respond to enquiries and provide quotes
- Arrange vehicle purchases and deliveries
- Process and manage finance applications
- Conduct affordability and creditworthiness assessments
- Improve our website and services
- Send marketing communications (only with your consent)
- Comply with legal and regulatory obligations
4. Finance Applications and Credit Checks
If you apply for finance through our website or services:
- We will share your information with third-party finance providers and brokers
- These providers may carry out credit checks with credit reference agencies
- This may include a "soft" or "hard" credit search, depending on the stage of your application
- Your data may also be used to prevent fraud and money laundering
By submitting a finance application, you consent to this processing and sharing of your data.
5. Legal Basis for ProcessingUnder UK GDPR, we rely on the following legal bases:
- Consent – for marketing and certain finance-related processing
- Contract – to process vehicle purchases and finance agreements
- Legitimate interests – to improve services and prevent fraud
- Legal obligation – to comply with financial regulations and record-keeping
6. Sharing Your InformationWe do not sell your personal data. We may share your data with:
- Finance companies, lenders, and brokers
- Credit reference agencies
- Fraud prevention agencies
- Payment processors
- Delivery/logistics providers
- IT and website service providers
- Legal or regulatory authorities when required
7. Data RetentionWe retain your personal data only as long as necessary to:
- Complete transactions and finance agreements
- Meet legal and regulatory requirements (including financial conduct regulations)
- Resolve disputes and enforce agreements
Finance-related data may be retained for longer periods where required by law.
8. Your Data Protection RightsYou have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data (where applicable)
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
9. CookiesOur website uses cookies to improve user experience and may use analytics tools to understand how visitors use the site. You can control cookie settings through your browser.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including encryption and secure third-party services.
11. Third-Party LinksOur website may contain links to third-party websites, including finance providers. We are not responsible for their privacy practices.
12. Changes to This PolicyWe may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
13. Contact UsIf you have any questions about this Privacy Policy or your data, please contact us:
Email: lcvleicester@gmail.com
Phone: 01162 833058
Address: 36-38 Burgess Road Leicester LE2 8QL
